COVID-19 Outbreak Announcement

Dear Patients,

We hope you are all keeping well, safe and healthy during the COVID-19 outbreak.

We wanted to provide you updates with the status of our office during these continually changing times.  With the increased infections and deaths associated with COVID-19 the following are updates on our practice and operation during the pandemic.

  • Our office immediately closed after the announcement to do so by the Ministry of Health.
  • Although we have been asked to close, we are also asked by the Ministry of Health to be available to our existing patients with serious emergencies such as infections.
  • If your emergency does not put your overall health at risk we ask that you do not attend our office until restrictions are removed.
  • If you are having an emergency and need to be seen, we ask that you first email our office info@solodental.ca with title URGENT or EMERGENCY and describe your concern with a phone number to contact you.  Our doctor will then contact you by phone first to discuss your emergency and evaluate your risk of COVID-19 infection.

Our office continues to employ stringent protocol to do our role in preventing the transmission of COVID-19.

  • We continue to professionally clean and disinfect our office and apply Universal Precautions in Disinfection and Sterilization.
  • No one from our office attended the Pacific Dental Conference this year and has not interacted with anyone that did attend.
  • We have kept our office closed and do not allow walk-ins to avoid risk of exposing our environment to COVID-19.
  • We will continue to follow all recommendations made by our Federal and Provincial Ministries of Health, that of our regulating College of Dental Surgeons and the Canadian Dental Association.
  • All patients that have appointments booked during this close-down period will be automatically cancelled, you do not need to contact our office to cancel.
  • Once the closure has lifted we will get in touch with priority sequence to address your concerns.

Thank you for your role in keeping the incidence of COVID-19 to a minimal and doing your part in such trying times. We look forward to making you all smile again very soon.

Sincerely,

The Solo Dental Team